Privacy Policy

Pawprint is committed to maintaining the confidentiality, integrity and security of any personal information about our users. This Privacy & Security Policy explains how we protect personal information provided through our website GetPawprint.com (the “Site”) and how we use that information in connection with our service offered through the Site (the “Service”). “Personal information” for purposes of this Policy means information that identifies you, such as your name, address, phone number, fax number or email address.

Pawprint stresses its privacy and security standards to guard against identity theft and provide security for your personal information. We regularly re-evaluate our privacy and security policies and adapt them as necessary to deal with new challenges.

Your Privacy is not for sale

Simply put, we do not and will not sell or rent your personal information to anyone, for any reason, at any time. Pawprint uses and discloses your personal information only as follows:

  • to provide the Service;
  • to analyze site usage and improve the Service;
  • for internal system administration;
  • to deliver to you any administrative notices, health alerts and communications relevant to your use of the Service;
  • to fulfill your requests for certain products and services;
  • for market research, project planning, troubleshooting problems, detecting and protecting against error, fraud or other criminal activity;
  • to third-party contractors that provide services to Pawprint and are bound by these same privacy restrictions;
  • to enforce Pawprint’s Terms of Service; and
  • as otherwise set forth in this Privacy and Security Policy.

We limit the collection and use of personal information

Certain areas and features of GetPawprint.com are available to you without registration or the need to provide to us any information. However, other features of the Site or the Service may require registration, which involves provision to Pawprint of an email address, a password and a username (collectively the “Registration Information”). In order to benefit from the full functionality of the Service, you also must provide your pet and your pet’s third-party veterinarian information (“VCPR Information”) to allow Pawprint to access your pet’s health data at those other veterinarian institutions for your use.

From time to time we may request other personal information to provide you with other benefits of the Service. In all such instances, you will be given the opportunity to provide or to decline to provide that information, and it will be used only for the stated purpose. Pawprint may take anonymous or aggregate personal information and disclose such data only in a non-personally identifiable manner to:

  • Organizations approved by Pawprint that conduct research into health; and
  • Users of the Service for purposes of comparison of their animal’s health situation relative to the broader community.

Such information does not identify you individually. Access to your Registration Information, VCPR Information, and any other personal information you provide is strictly restricted and used in accordance with specific internal procedures and safeguard governing access, in order to operate, develop or improve the Service. These individuals have been selected in accordance with our security policies and practices and are bound by confidentiality obligations. They may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Changes to your Registration Information

If your Registration Information changes during your subscription to Pawprint, you may update it any time via the Service.

Online session information and use is only used to improve your experience

When you visit GetPawprint.com, we may collect technical and navigational information, such as computer browser type, Internet protocol address, pages visited, and average time spent on our Site. This information may be used, for example, to alert you to software compatibility issues, or it may be analyzed to improve our Web design and functionality.

GetPawprint.com may set and access cookies on your computer to track and store preferential information about you. If you choose to eliminate cookies, the full functionality of the Service may be impaired for you. We encode our cookies so that only we can interpret the information stored in them. GetPawprint.com may use Web beacons to help us measure and analyze Site usage and activity to improve the Service.

We may use and permit third party service providers to use cookies, web beacons, and other technologies to help Pawprint analyze certain online activities, such as the ones described previously. We do not share any personal information about our customers with these third party service providers, and these service providers do not collect such information on our behalf. Our third party service providers are required to comply fully with this Privacy and Security Policy.

Pawprint blog

If you comment on the blog on our Site, you should be aware that any information you submit there can be read, collected or used by other users and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums.

You can transport or delete your data

Your data is yours. You can remove it anytime you want. When you request us to delete your account for the Service, your data will be permanently expunged from our primary production servers and further access to your account will not be possible. We will no longer contact your vet with your VCPR Information.

Email communications from us

From time to time we may provide our registered customers with email alerts or email newsletters. Pawprint subscribers have the ability to opt-out of receiving our emails by following the instructions in the emails. Opting out in this manner will not end transmission of service-related emails, such as email alerts.

Your data is secure and communications are encrypted.

Our servers are in a secure facility. We use a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your online session and to protect Pawprint accounts and systems from unauthorized access. All backup drives and tapes also are encrypted.

From the time you submit your Login ID and Password, the communications between your computer and GetPawprint.com are encrypted. This enables client and server application communications to minimize eavesdropping, tampering and message forgery.

Our databases are protected from general employee access both physically and logically. We transmit information, such as your Registration Information, securely.We encrypt your Service password so that your password cannot be recovered, even by us. No employee may put any sensitive content on any insecure machine .

We post updates on our website whenever there is a change to our Privacy and Security Policy

We update this Privacy & Security Policy periodically. The date last revised appears at the top of the Policy. Changes take effect immediately upon posting.

Contact us if you have any questions or concerns

If you have questions, comments, concerns or feedback regarding this Privacy and Security Policy or any other privacy or security concern, send an email to hi@getpawprint.com